On-Demand CRM OnlyEntellium: Includes functionality for sales-force automation, marketing automation, and service and support.iRadeon: Focused on sales-force automation. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe NetSuite: Includes functionality for sales-force automation, marketing automation, and service and support. Also offers integrated functionality for financial management, e-commerce and other enterprise operations. Salesforce.com: Includes functionality for sales-force automation, marketing automation, and service and support. Also partners with other companies to provide more specialized functionality for HR, finance, health care and e-commerce.SalesNet: Focused on sales-force automation. On-Demand and On-Premise CRM Kana: Focused on customer service and service-resolution management.Microsoft: Provides sales-force automation, marketing automation, and service and support functionality predominantly for small and mid-market companies. Currently offers on-demand solutions only through its partners.RightNow: Provides functionality for customer service, sales-force automation and marketing automation.Siebel CRM (now owned by Oracle): Provides a suite of solutions for marketing automation, sales-force automation, call center and service, self-service and e-billing, customer-order management and partner management. Siebel’s on-demand solution provides functionality for contact center, sales-force automation, marketing automation, and service and support.On-Premise CRM Only mySAP CRM: Includes functionality for marketing, sales, service, e-commerce, contact center, and channel management.Onyx: Provides marketing automation, sales-force automation, service and support, contact center, partner-relationship management and customer-performance management.Oracle: Has basic functionality for sales-force automation, marketing automation, and service and support.PeopleSoft: Offers functionality for sales, service and marketing, as well as analytics and vertical-specific solutions. SalesLogix: Includes functionality for sales, marketing, customer service and support for small to midsize businesses.Source: Nucleus Research Related content opinion The changing face of cybersecurity threats in 2023 Cybersecurity has always been a cat-and-mouse game, but the mice keep getting bigger and are becoming increasingly harder to hunt. By Dipti Parmar Sep 29, 2023 8 mins Cybercrime Security brandpost Should finance organizations bank on Generative AI? Finance and banking organizations are looking at generative AI to support employees and customers across a range of text and numerically-based use cases. By Jay Limbasiya, Global AI, Analytics, & Data Management Business Development, Unstructured Data Solutions, Dell Technologies Sep 29, 2023 5 mins Artificial Intelligence brandpost Embrace the Generative AI revolution: a guide to integrating Generative AI into your operations The CTO of SAP shares his experiences and learnings to provide actionable insights on navigating the GenAI revolution. By Juergen Mueller Sep 29, 2023 4 mins Artificial Intelligence feature 10 most in-demand generative AI skills Gen AI is booming, and companies are scrambling to fill skills gaps by hiring freelancers to make the most of the technology. These are the 10 most sought-after generative AI skills on the market right now. By Sarah K. White Sep 29, 2023 8 mins Hiring Generative AI IT Skills Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe