AOL, the Internet service provider owned by media giant Time Warner, is cutting 1,300 jobs, or\u00a07 percent of its total global workforce, in Florida, Utah, Arizona, New Mexico\u00a0and Virginia, as well as shuttering a call center in Jacksonville, Fla., the Associated Press reports via the Chicago Sun-Times.The news of the layoffs came on Tuesday, and they represent the first significant workforce reduction at AOL since 700 employees were dropped last fall, according to the AP.Nicholas Graham, an AOL spokesman, told the AP the cuts are a result of more Web-savvy customers and better, easily accessible Internet tools that those customers can use to perform more functions on their own, the AP reports.\u201cThe Internet world of 2006 is very different from the world of 1996 when AOL first established these member centers,\u201d Graham told the AP. \u201cToday, AOL members are more savvy and sophisticated online. They are very different members today than they were in 1996.\u201dIn the mid-1990s, AOL drew mostly beginner Web users because of its simple interface and high visibility in the mainstream market, but as Internet surfers became more educated about the Web, they began to desire more sophisticated tools and services. AOL responded by, among others things, bolstering its online help desk function so that users could perform their own Web troubleshooting. Today, some 8 million customers look up information every month, according to the AP, and only 5.5 million users seek live help services from AOL operators.\u201cThey\u2019re able to accomplish with a couple of clicks what used to take them a phone call or two or three to accomplish,\u201d Graham said, according to the AP.AOL\u2019s call volume has been cut in half since 2004, Graham told the AP.The company\u2019s Jacksonville, Fla., call center was closed on Tuesday and 780 employees lost their jobs, according to the AP. Three hundred more staffers will be laid off in Tucson, Ariz. Another 125 in Ogden, Utah, will be cut along with additional smaller-scale layoffs in Albuquerque, N.M., and Dulles, Va., the AP reports. The Ogden cuts were made on Tuesday, and Tucson\u2019s will be effective on June 30, according to the AP.The news comes less than one week after AOL announced that it lost 835,000 subscribers in the first quarter of 2006. For more, read AOL Says Goodbye to 835K Subscribers.Check out our CIO News Alerts and Tech Informer pages for more updated news coverage.