Cisco CEO Chambers Pushes Collaboration, Video

Collaboration is the key to enterprises both moving quickly and dealing with the demands of globalization, Cisco Systems President and Chief Executive Officer John Chambers told attendees Tuesday at the Interop trade show in Las Vegas.

Cisco, like other networking vendors, is pushing new systems that combine multiple forms of communication on a single IP network. That approach, including presence information that shows how a contact wants to be reached at the moment, can help an enterprise’s departments work together, he said.

“Collaboration isn’t about data or video or voice or mobility; it’s about how you combine that experience,” Chambers said. It will change how enterprises deal with customers and partners and even level the playing field among companies and countries, he said.

The ultimate sales pitch of the keynote, which was free of any major new details on the company’s IP communications product lineup, was a sneak preview of what Chambers said he would be talking about a year from now: telepresence. Cisco is working on an enterprise videoconferencing system that will use “life-size” high-definition video and directional sound that makes voices seem to come from where a user is located at a remote site, a company executive said in March at the Cisco Partner Summit. Cisco expects to announce the system later this year and start shipping it in about a year, that executive said.

Cisco’s John Chambers

One IT manager in the audience was more cautious. Because all budgets are limited and different departments all make separate demands, the collaboration tools Cisco and others are pushing are likely to come into place one piece at a time, said Mike Mahoney, an IT manager at Xerox in Stamford, Conn.

Interop continues through Thursday.

-Stephen Lawson, IDG News Service

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