Citron’s Vonage is increasing the number of wireless “hot spots” where British users of Wi-Fi telephones can place calls, Forbes reports.Vonage’s F1000 series has been plagued with service problems in recent days, with calls often being cut off mid-conversation whenever a user exits wireless-enabled hot spots like Internet cafes and Starbucks coffee shops, according to Forbes.To address the problem, Vonage inked a deal with U.K. national Wi-Fi network operator The Cloud, which manages more than 7,000 hot spots across the United Kingdom in various transportation stations and restaurants, among other locales, Forbes reports. The Cloud also plans to blanket London’s central financial district, dubbed the Square Mile, with Wi-Fi, according to Forbes.Kerry Ritz, Vonage’s managing director, noted that its Wi-Fi offering is not meant to replace the traditional cell phone, but rather it will play a different role, Forbes reports. “Small businesses who are moving around frequently but stay in city centers are a large part of our customer base. This is the first time that customers will be freed from being tethered at home from their fixed line and have the function of VoIP in a mobile environment,” Kerry told Forbes.Ritz did not provide a number of people who use the Wi-Fi phones because Vonage is currently seeking an IPO, but he predicts that the low rates offered for service—$14.25 for unlimited calls within the United Kingdom and Ireland—will demand new pricing dynamics for the market, according to Forbes. Vonage currently owns the home VoIP space in the United States with 3.9 million residences employing the service in January 2006, Forbes reports.For related news coverage, read Cisco Teams Up With RIM, Intel, Nokia for Wi-Fi Telephony.Check out our CIO News Alerts and Tech Informer pages for more updated news coverage. Related content brandpost Sponsored by Freshworks When your AI chatbots mess up AI ‘hallucinations’ present significant business risks, but new types of guardrails can keep them from doing serious damage By Paul Gillin Dec 08, 2023 4 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks. By Laura McEwan Dec 08, 2023 3 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests. By Thor Olavsrud Dec 08, 2023 7 mins Employee Experience Generative AI ICT Partners feature CSM certification: Costs, requirements, and all you need to know The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process. By Moira Alexander Dec 08, 2023 8 mins Certifications IT Skills Project Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe