Dell, the world’s largest PC producer by market share, on Friday said it plans to add 1,000 more employees to its existing operations in Tennessee as it works to increase its customer-service functions, the Associated Press reports via the New York Post.Round Rock, Texas-based Dell has a tech support call center as well as sales operations and distribution facilities in Nashville, and there’s a Dell production plant in Lebanon, a Nashville suburb, according to the AP.Dell Chief Executive Officer Kevin Rollins made the announcement at Dell’s Nashville facility, and the company plans to have the new positions open by the beginning of 2007, the AP reports.“Our continued Americas growth, combined with the quality of this area’s workforce, made the decision to expand our operations here an easy one,” Rollins said, according to the AP. Just last week, Dell’s Chinese subsidiary opened a new factory, doubling its capacity in China, and a week earlier, the PC giant said it would veer away from the direct-sales model that led to its success and open two retail stores in shopping malls in New York and Texas.Check out our CIO News Alerts and Tech Informer pages for more updated news coverage. Related content brandpost Sponsored by Freshworks When your AI chatbots mess up AI ‘hallucinations’ present significant business risks, but new types of guardrails can keep them from doing serious damage By Paul Gillin Dec 08, 2023 4 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks. By Laura McEwan Dec 08, 2023 3 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests. By Thor Olavsrud Dec 08, 2023 7 mins Employee Experience Generative AI ICT Partners feature CSM certification: Costs, requirements, and all you need to know The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process. By Moira Alexander Dec 08, 2023 8 mins Certifications IT Skills Project Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe