It\u2019s good to be very busy at work. In fact, the\n\nbusier you are the better it is, because when there is little to do,\n\nbusinesspeople tend to slow down to adapt to that pace.\n\nHave you ever noticed in a store that is not busy how the\n\nsalespeople might be chatting with each other or on the phone and the\n\ncustomer is left to fend for himself or herself? This is not\n\nnecessarily all the sales staff\u2019s fault because they may not have been\n\ntrained to change pace or focus back and forth from nothing to do to\n\nserving customer needs.\n\nWe know from our recent research that when it comes to requiring\n\nresults, 90 percent of senior executives and managers say that top\n\nmanagement at their organization is extremely or somewhat demanding.\n\nThat is not necessarily a bad thing, as long as those demands are\n\nrealistic. \n\n\n\nMore problematic are the 10 percent who say their top management is not\n\ndemanding. Working in an organization where there is little pressure to\n\nperform can be extremely boring and lead to laziness and, worse, apathy\n\nabout customers or the business. Nobody wins. The company can\n\nexperience a loss of customer satisfaction, as the apathy of their\n\nworkers comes through in interactions. The employee or manager not\n\nbeing pushed also feels a lack of challenge, and can end up looking for\n\nother avenues of interest during working hours, until a new job\n\nultimately is secured.\n\n\n\n\n\nEven worse is when those managers or employees who are not challenged stay in their jobs. \n\n\n\nBeing "non-busy" at work can occur at any level and if not\n\nchecked can cause valued employees to become disenchanted with the\n\norganization. For example, when several managers are working very hard\n\non a continual basis and they see a peer continually not doing the\n\nsame, then can start to question executive management that would allow\n\nthis to occur. This can happen at any level of an organization. \n\nSince our research shows that the amount of work (number of hours,\n\nresponsibilities, results, etc.) has increased quite a lot over the\n\npast two years, it is understandable that almost everyone feesl busier\n\nat the office.\n\nHowever, there is a fine line between being\n\nvery busy, which is healthy for the individual and for the business,\n\nand being overworked, which is good for neither. \n\n\n\nThe reality is that the busier people are, the more they get done and the better they feel about the work they are doing.\n\n\n\n\n\nPeople at work tend to take all the time there is available to complete\n\na task or a set of tasks. A small number of tasks will tend to get\n\naccomplished in the same amount of time that a much larger number of\n\ntasks takes by the same people in the same organization in the same\n\nsituation.\n\nHowever, accomplishing more within the same amount of time can\n\nbe much more satisfying to the individual who really does know when he\n\nor she is performing up to their personal limit.\n\n\n\n\n\nWhen very busy, the result can be businesspeople operating at the top of their game.