by Laurianne McLaughlin

New Tools Help You Do Knowledge Management (KM) The Right Way

News
Dec 01, 20061 min
Enterprise Applications

Here are three tools to improve Knowledge Management (KM) at your business.

Tacit Software’s Illumio: Web-based information broker matches end user information requests with users in the company who might know the answer. Standard search tools (Google’s or Microsoft’s) help make it work with a minimum of fuss for end users.

iUpload’s Customer Conversation System: Blogging platform helps enterprise customers bring knowledge to light via grassroots participation. Includes enterprise security, workflow and regulatory compliance tools.

Koral: Web-based document collaboration and sharing tool also categorizes documents automatically. Notifies users of updates and new documents published by authors or topics to which they’ve “subscribed.”