Here are three tools to improve Knowledge Management (KM) at your business. \n\nTacit Software\u2019s Illumio: Web-based information broker matches end user information requests with users in the company who might know the answer. Standard search tools (Google\u2019s or Microsoft\u2019s) help make it work with a minimum of fuss for end users.iUpload\u2019s Customer Conversation System: Blogging platform helps enterprise customers bring knowledge to light via grassroots participation. Includes enterprise security, workflow and regulatory compliance tools. Koral: Web-based document collaboration and sharing tool also categorizes documents automatically. Notifies users of updates and new documents published by authors or topics to which they\u2019ve "subscribed."