Skype Upgrade to Get Smart New Features

Skype will begin testing an upgrade of its free communications software that can automatically detect phone numbers in webpages and initiate calls.

Skype 3.0, which will be launched in a beta version Wednesday, also features community conference calls and text chats, as well as IT management features.

Skype, which debuted in August 2003 and was acquired by eBay last year, has popularized Internet telephony, along with providing instant messaging, file transfers and video communications. Skype has about 136 million registered users in 200 countries, and adds about 250,000 registered users every day, according to the company. Its revenue is expected to more than triple this year to US$195 million.

The new feature that recognizes telephone numbers in a webpage is called Click-to-call. It allows users to place calls to those numbers using the fee-based SkypeOut service.

Meanwhile, the IT capabilities will let network administrators remotely manage Skype deployments among their end users.

Two other new features are Skypecasts and public chats, which are conference calls and text chats in which people with a common interest can gather to communicate with each other.

Finally, the user interface has been modified to make it easier and simpler to find commands and perform actions.

This software upgrade reflects Skype’s strategy of diversifying beyond Internet telephony toward other modes of online communications and of finding new revenue streams beyond phone charges, said Niklas Zennstrom, Skype’s chief executive officer and cofounder, at the Web 2.0 Summit in San Francisco Tuesday.

Eventually, the price of telephone calls will continue falling until they are free, so Skype needs to generate revenue from other sources like e-commerce and advertising, he said.

-Juan Carlos Perez, IDG News Service (Miami Bureau)

Related Links:

• Skype Preps Enterprise-Friendly VoIP Software

• Philips, Netgear Unveil 1st PC-Free Skype Phones

• Web Leaders: Mobile is Tough Nut to Crack

Check out our CIO News Alerts and Tech Informer pages for more updated news coverage.