When Pitney Bowes embarked on its predictive-modeling project, corporate privacy policies as well as federal regulations led executives to conclude that the IT department would have to be hands off. Global Health-Care Management Director Jack Mahoney and David Hom, vice president for employment brand total rewards, decided that they had to outsource the entire effort.Pitney Bowes employees are prohibited from viewing any health information linked to individuals, aside from their own personal information. The rules are designed so that a manager can’t, for example, deny a promotion to an employee because he has a heart condition. Therefore Pitney Bowes can only view its health-care claims data in aggregate.Because no one in the IT department can have access to individual employee health data, Pitney Bowes has a long-term contract with Medstat, a third-party data warehouse provider, to collect all of its health-care claims and pharmacy data-as well as workers’ comp, clinic, behavioral and disability data.For the predictive-modeling projects, Medstat normalizes the data and strips it of all identifiers such as names and addresses. The data is then encrypted so that it can’t be traced back to an individual employee. The Pitney Bowes IT department’s role is limited to enabling monthly data feeds from Pitney Bowes’ HR systems to Medstat. As for making aggregate Medstat data available to the desktops of the Pitney Bowes employees who need it, all IT had to do was optimize their browsers. Related content opinion Website spoofing: risks, threats, and mitigation strategies for CIOs In this article, we take a look at how CIOs can tackle website spoofing attacks and the best ways to prevent them. By Yash Mehta Dec 01, 2023 5 mins CIO Cyberattacks Security brandpost Sponsored by Catchpoint Systems Inc. Gain full visibility across the Internet Stack with IPM (Internet Performance Monitoring) Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages. By Neal Weinberg Dec 01, 2023 3 mins IT Operations brandpost Sponsored by Zscaler How customers can save money during periods of economic uncertainty Now is the time to overcome the challenges of perimeter-based architectures and reduce costs with zero trust. By Zscaler Dec 01, 2023 4 mins Security feature LexisNexis rises to the generative AI challenge With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. By Paula Rooney Dec 01, 2023 6 mins Generative AI Digital Transformation Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe