When Pitney Bowes embarked on its predictive-modeling project, corporate privacy policies as well as federal regulations led executives to conclude that the IT department would have to be hands off. Global Health-Care Management Director Jack Mahoney and David Hom, vice president for employment brand total rewards, decided that they had to outsource the entire effort.Pitney Bowes employees are prohibited from viewing any health information linked to individuals, aside from their own personal information. The rules are designed so that a manager can’t, for example, deny a promotion to an employee because he has a heart condition. Therefore Pitney Bowes can only view its health-care claims data in aggregate.Because no one in the IT department can have access to individual employee health data, Pitney Bowes has a long-term contract with Medstat, a third-party data warehouse provider, to collect all of its health-care claims and pharmacy data-as well as workers’ comp, clinic, behavioral and disability data.For the predictive-modeling projects, Medstat normalizes the data and strips it of all identifiers such as names and addresses. The data is then encrypted so that it can’t be traced back to an individual employee. The Pitney Bowes IT department’s role is limited to enabling monthly data feeds from Pitney Bowes’ HR systems to Medstat. As for making aggregate Medstat data available to the desktops of the Pitney Bowes employees who need it, all IT had to do was optimize their browsers. Related content News Nvidia accelerates enterprise adoption of generative AI Nvidia’s AI Foundations as-a-service offering aims to help enterprises build and run AI models that generate text, graphics, and even proteins. By Peter Sayer Mar 21, 2023 5 mins Cloud Management Infrastructure Management Artificial Intelligence BrandPost The Era of Multi-Cloud Services Has Arrived How to unlock the benefits of multi-cloud environments By Adelino Simao Mar 21, 2023 4 mins VMware BrandPost Why CISOs Are Looking to Lateral Security to Mitigate Ransomware How to fight ransomeware attacks with lateral security By Adelino Simao Mar 21, 2023 4 mins VMware BrandPost 4 Factors That Influence Modern App Success in a Multi-Cloud Environment Enable your developers to do what they do best: code By Adelino Simao Mar 21, 2023 5 mins VMware Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe