Credit: Thinkstock Symantec has filed suit against an alleged software piracy ring that has been in operation in North America since late 2003, the software vendor claims.The lawsuit, filed last month in U.S. District Court in Los Angeles, seeks more than US$15 million in damages from a network of U.S. and Canadian businesses that are alleged to have sold counterfeit versions of Symantec’s products, including Norton AntiVirus, pcAnywhere and Veritas Backup Exec.These companies and their affiliates run a global counterfeit organization that focuses on the United States and Canada, Symantec said.The businesses, which operated under eight different names, including Sili, Advanced Sales Productivity Solutions and GT Micro, used spam and online advertising to offer Symantec’s software at cut-rate prices, said Cris Paden, a Symantec spokesman. Customers who paid for the software would then be sent disks with Symantec’s logo, wrapped in plain white sleeves. The disks, which came without documentation, would not install or work properly and could also include malicious software that would then be used to steal sensitive information from the purchaser’s computer, Paden said.Symantec began investigating the matter in early 2004, when it started receiving complaints from customers who had bought the bad software, Paden added. “The people who bought these disks thinking they were from Symantec would come to our customer service,” he said. One of the Sili websites named in Symantec’s complaint, Sle-business.com, offers $6-per-user volume licensing deals on Symantec’s Norton AntiVirus 2006. That product typically sells for about $20.Sle-business.com’s website also offers software from McAfee, Intuit, Corel and Webroot Software, among others. Sili representatives could not be reached immediately for comment.Symantec has worked with police to seize more than 100,000 copies of counterfeit disks, but Paden did not know if criminal charges would be forthcoming in the case. “We are working with law enforcement,” he said. “I can’t tell you who because if I did, that would tip our hands to the extent of our investigation.” Like many other vendors, Symantec has become more aggressive in its fight against unauthorized copying. In 2002, Symantec was losing about $500 million per year to software piracy, but it has now reduced those losses to less than $50 million per year, he said.Customers who are worried that they may be buying phony software online should make sure they are actually giving their credit-card information over a secure website, Paden said. That means that when they are asked to enter a credit-card number, the Web address should begin with https://, and there should be a locked padlock displayed near the address to indicate that the browser is visiting a secure site.“That’s the smoking gun as to whether you’re dealing with a legitimate outfit or not,” Paden said. “Ninety-nine percent of the time these guys don’t use this.” By Robert McMillan, IDG News Service (San Francisco Bureau) Related content feature 10 most popular IT certifications for 2023 Certifications are a great way to show employers you have the right IT skills and specializations for the job. These 10 certs are the ones IT pros are most likely to pursue, according to data from Dice. By Sarah K. White May 26, 2023 8 mins Certifications Careers interview Stepping up to the challenge of a global conglomerate CIO role Dr. Amrut Urkude became CIO of Reliance Polyester after his company was acquired by Reliance Industries. He discusses challenges IT leaders face while transitioning from a small company to a large multinational enterprise, and how to overcome them. By Yashvendra Singh May 26, 2023 7 mins Digital Transformation Careers brandpost With the new financial year looming, now is a good time to review your Microsoft 365 licenses By Veronica Lew May 25, 2023 5 mins Lenovo news Alteryx works in generative AI for speedy analytics results OpenAI integration and AI wizardry for report generation are aimed at making Alteryx’s analytics products more accessible. By Jon Gold May 25, 2023 3 mins Analytics Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe