A recent survey of 86 IT managers conducted by support automation software company Support.com of Redwood City, Calif., revealed that 80 percent of IT staff hates Mondays. While it may be that a large percentage of any staff has some Monday aversion, for IT workers it’s more than just readjustment from the weekend. It turns out that on Mondays IS staffers get the highest number of support calls from users regarding PC and application problems. Other support inquiries tend to be spread out over the week, the survey reports. Nonetheless, 6 percent of IT support staff cites “every day” as the worst day for IT queries. Related content feature Gen AI success starts with an effective pilot strategy To harness the promise of generative AI, IT leaders must develop processes for identifying use cases, educate employees, and get the tech (safely) into their hands. By Bob Violino Sep 27, 2023 10 mins Generative AI Innovation Emerging Technology feature A fluency in business and tech yields success at NATO Manfred Boudreaux-Dehmer speaks with Lee Rennick, host of CIO Leadership Live, Canada, about innovation in technology, leadership across a vast cultural landscape, and what it means to hold the inaugural CIO role at NATO. By CIO staff Sep 27, 2023 6 mins CIO IT Skills Innovation feature The demand for new skills: How can CIOs optimize their team? By Andrea Benito Sep 27, 2023 3 mins opinion The CIO event of the year: What to expect at CIO100 ASEAN Awards By Shirin Robert Sep 26, 2023 3 mins IDG Events IT Leadership Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe