Refuse to pay in full for a license up front. Instead, negotiate a contract with your vendor that allows you to pay a percent of the total cost up front and then the remainder six months to a year later if the product and service is acceptable. Adopt open-source technologies. Open source provides CIOs with the flexibility to custom-build applications under their own quality control. Seek out vendors that offer renewable and subscription licenses. If you’re having continual problems with an application, go directly to the developer rather than to the tech support staff or salesperson. The person who has worked on the application may have some pride of ownership. Network with your vendor’s other customers to find out if they too are experiencing problems with the software. If so, band together and plan a tag-team meeting with the vendor. There really is strength in numbers. If all else fails, take your vendor to court. Related content brandpost Sponsored by FPT Software Time for New Partnership Paradigms to Be Future-fit By Veronica Lew Dec 06, 2023 5 mins Vendors and Providers brandpost Sponsored by BMC Why CIOs should prioritize AIOps in 2024 AIOps empowers IT to manage services by incorporating AI/ML into operations. By Jeff Miller Dec 06, 2023 3 mins IT Leadership opinion Generative AI in enterprises: LLM orchestration holds the key to success In the dynamic landscape of AI, LLMs represent a pivotal breakthrough. Unlike traditional AI, which demands frequent data updates, LLMs possess the ability to learn and adapt in real-time. This mirrors human learning and positions LLMs as essential f By Shail Khiyara Dec 06, 2023 10 mins Generative AI Artificial Intelligence brandpost Sponsored by Freshworks How gen AI is joining the holiday shopping season One year after the launch of ChatGPT, the retail industry is embracing generative AI to deliver a variety of benefits By Elliot Markowitz Dec 06, 2023 4 mins Generative AI Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe