Talk about a long-distance call?astronauts aboard the International Space Station (ISS) orbiting miles above Earth are now phoning home. ISS astronauts use Cisco Systems SoftPhone software running on flight-approved laptops through a voice-over-IP (VoIP) system. “There’s basically a network on board, a network on the ground, and we connect the two,” says Matthew Bordelon, project manager for crew support laptops at the Johnson Space Center in Houston. The first flight test calls were placed from the space shuttle Atlantis in February. The system is being tested for use aboard the station in the future. ISS astronauts will use the VoIP system to keep in touch with family and friends. The ability to make private calls has psychological benefits for the astronauts, Bordelon says. Up to now, astronauts communicated via radio calls routed through the Mission Control Center (MCC) in Houston?effective for transmitting mission data but a little public for astronauts wishing to exchange greetings with loved ones. Friends and family would either visit the MCC or a teleconference would have to be established for them to make contact. The only seemingly unavoidable glitch so far is the satellite link delay of a few seconds in voice transmissions. Satellite availability can cause additional delays of up to several minutes. “Most of the time, it’s less than one second,” Bordelon says.Still, extraterrestrial workers do phone home?ET would be jealous. Related content feature 8 change management questions every IT leader must answer Designed to speed adoption and achieve business outcomes, change management hasn’t historically been a strength of IT orgs. It’s time to flip that script by asking hard questions to hone change strategies. By Stephanie Overby Nov 30, 2023 10 mins Change Management IT Leadership feature CIO Darlene Taylor’s formula for success: Listen, drive, care This Motor City CIO says building and maintaining credibility starts with an empathy-driven approach, which has the potential to render you highly appealing to top talent. By Michael Bertha Nov 30, 2023 6 mins Automotive Industry IT Leadership brandpost Sponsored by Huawei 400G: Building bandwidth for the next lap By Jane Chan Nov 30, 2023 5 mins Networking feature 4 remedies to avoid cloud app migration headaches The compelling benefits of using proprietary cloud-native services come at a price: vendor lock-in. Here are ways CIOs can effectively plan without getting stuck. By Robert Mitchell Nov 29, 2023 9 mins CIO Managed Service Providers Managed IT Services Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe