1. Carefully negotiate licensing deals. Prices will fall significantly through 2004 as the antispam market consolidates.2. Look at various options. Consider outsourcing, appliances and open-source software in addition to commercially licensed software.3. Choose antispam products that support multiple detection methods (such as signature-based methods, heuristics and Bayesian filtering), user management (such as whitelists, blacklists and quarantines) and granular policies. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe 4. Educate users on how to avoid spam. 5. Establish an e-mail address for users to report spam to IS.6. Go slow. For the first two weeks, put the spam-filtering system in audit mode without quarantining or deleting any mail. Review audit reports to see how much mail is spam and what type of spam it is. 7. Check false positives. Use the audit results to define policies and determine how many false positives (the number of legitimate messages you block) your organization can tolerate. The more spam you block, the higher your false positive rate will be.8. Filter spam in steps. Start by flagging suspected spam and letting users decide what to do with it. Then quarantine spam, but give users the opportunity to review their blocked messages. Source: Maurene Caplan Grey, Gartner research director Related content brandpost Zero Trust: Understanding the US government’s requirements for enhanced cybersecurity By Jaye Tillson, Field CTO at HPE Aruba Networking Sep 26, 2023 4 mins Zero Trust feature SAP prepares to add Joule generative AI copilot across its apps Like Salesforce and ServiceNow, SAP is promising to embed an AI copilot throughout its applications, but planning a more gradual roll-out than some competitors. By Peter Sayer Sep 26, 2023 5 mins CIO SAP Generative AI brandpost Mitigating mayhem in a complex hybrid IT world How to build a resilient enterprise in the face of unexpected (and expected) IT mayhem moments. By Greg Lotko, Senior Vice President and General Manager, Mainframe Software Division Sep 26, 2023 7 mins Hybrid Cloud brandpost How AI can deliver eye-opening insights for IT AIOps can leverage machine learning to provide a robust set of proactive predictive analytics capabilities for a wide range of infrastructure. By Carol Wilder, VP of Product Management, Dell Technologies Sep 26, 2023 6 mins Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe