Training I.T. workers isn’t easy—rapid technological change, cost and the economy are among the barriers to effective training programs, the U.S. General Accounting Office found in a recent study of large companies’ programs. The GAO identified six best practices for delivering IT training.1 Provide IT trainees with the flexibility to choose among different IT training delivery methods.2 Ensure that on-the-job training is planned and monitored as part of the training process. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe 3 Consider combining different teaching methods (Web-based and instructor-led) within the same course. 4 Provide just-in-time training.5 Consider outsourcing training solutions—university partnerships and external IT training and content providers. 6 Build courses using reusable components.Source: “Information Technology Training: Practices of Leading Private-Sector Companies,” a GAO Report, January 2003 Related content feature Mastercard preps for the post-quantum cybersecurity threat A cryptographically relevant quantum computer will put everyday online transactions at risk. Mastercard is preparing for such an eventuality — today. By Poornima Apte Sep 22, 2023 6 mins CIO 100 CIO 100 CIO 100 feature 9 famous analytics and AI disasters Insights from data and machine learning algorithms can be invaluable, but mistakes can cost you reputation, revenue, or even lives. These high-profile analytics and AI blunders illustrate what can go wrong. By Thor Olavsrud Sep 22, 2023 13 mins Technology Industry Generative AI Machine Learning feature Top 15 data management platforms available today Data management platforms (DMPs) help organizations collect and manage data from a wide array of sources — and are becoming increasingly important for customer-centric sales and marketing campaigns. By Peter Wayner Sep 22, 2023 10 mins Marketing Software Data Management opinion Four questions for a casino InfoSec director By Beth Kormanik Sep 21, 2023 3 mins Media and Entertainment Industry Events Security Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe