It’s the Holy Grail of I.T.: fast, easy, low-cost application integration. Now Cary, N.C.-based Level 8 Systems continues the quest with the release of Cicero 5.1, the company’s application integration platform.Targeted at companies with large contact centers and a need to integrate disparate applications under one interface, Cicero 5.1 works in conjunction with Cicero Studio, a wizard-based tool designed to quickly integrate both new and legacy applications across an enterprise. The product supports Microsoft’s .Net architecture, XML and Web services, and it can reportedly help IT departments achieve scalable, fast, comprehensive integration on a variety of platforms, including Linux, Unix and Windows.According to Level 8, the product can combine applications under one “composite user interface,” providing users with easy, consolidated access to multiple applications, regardless of where those applications reside. The result is lower training costs and reduced training time.Pricing begins at $1,095 plus $59,500 for the required Cicero Development Framework software, which includes five developer licenses, the configuration tools and a corporate connector kit. For more information, visit www.level8.com. Related content brandpost Sponsored by Freshworks When your AI chatbots mess up AI ‘hallucinations’ present significant business risks, but new types of guardrails can keep them from doing serious damage By Paul Gillin Dec 08, 2023 4 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks. By Laura McEwan Dec 08, 2023 3 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests. By Thor Olavsrud Dec 08, 2023 7 mins Employee Experience Employee Experience Employee Experience feature CSM certification: Costs, requirements, and all you need to know The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process. By Moira Alexander Dec 08, 2023 8 mins Certifications IT Skills Project Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe