Rolling out an IT valuation methodology across an enterprise or even within an IT department is a major undertaking (see “How to Use the Balanced Scorecard,” Page 93). Laying the groundwork, determining the right metrics and the right amount of metrics, and getting the staff involved are all critical to a project’s success. This checklist, based on a recent Giga Information Group report, outlines considerations to keep in mind when implementing a valuation methodology. Adapt the methodology to the company’s processes and deliverables. Position workflow or process changes inherent to the methodology as an evolution of current processes, rather than something completely new. Decide who will be accountable for achieving the goals of each individual metric. Most likely candidate: the business unit manager most closely tied to it. Specify which measurement (for example, cost savings, sales figures or customer statistics) is being used as a metric, as well as the process for review and analysis. Conduct an ongoing review of all metrics, interpreting results and identifying opportunities for improvement. Make sure that business and IT managers responsible for defining, deploying and monitoring metrics are equally comfortable with business and technical issues. Provide the business and IT managers with adequate time and resources to develop and track metrics. Make metrics that are related to IT projects adaptable to changes in projects’ operational focus. SOURCE: GIGA INFORMATION GROUP Related content brandpost Sponsored by SAP When natural disasters strike Japan, Ōita University’s EDiSON is ready to act With the technology and assistance of SAP and Zynas Corporation, Ōita University built an emergency-response collaboration tool named EDiSON that helps the Japanese island of Kyushu detect and mitigate natural disasters. By Michael Kure, SAP Contributor Dec 07, 2023 5 mins Digital Transformation brandpost Sponsored by BMC BMC on BMC: How the company enables IT observability with BMC Helix and AIOps The goals: transform an ocean of data and ultimately provide a stellar user experience and maximum value. By Jeff Miller Dec 07, 2023 3 mins IT Leadership brandpost Sponsored by BMC The data deluge: The need for IT Operations observability and strategies for achieving it BMC Helix brings thousands of data points together to create a holistic view of the health of a service. By Jeff Miller Dec 07, 2023 4 mins IT Leadership how-to How to create an effective business continuity plan A business continuity plan outlines procedures and instructions an organization must follow in the face of disaster, whether fire, flood, or cyberattack. Here’s how to create a plan that gives your business the best chance of surviving such an By Mary K. Pratt, Ed Tittel, Kim Lindros Dec 07, 2023 11 mins Small and Medium Business IT Skills Backup and Recovery Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe