by CIO Staff

Broker Basics

Apr 01, 20021 min
IT Strategy

Small startups such as Providio are focused on delivering offshore services to small to midsize enterprises that have little or no outsourcing experience.

Big-name outsourcers such as IBM Global Services simultaneously develop their own offshore capabilities and leverage partnerships.

Systems integrators include companies such as Deloitte Consulting, which is delivering offshore services through a partnership with Indian vendor Mastek, a tier-two vendor seeking greater penetration in the U.S. market.

“I would not recommend to any of my clients that they have someone else manage their vendors.”

-Howard Lackow, SVP and director of outsourcing services, The Outsourcing Institute