Greg Volan, the new CIO of Bloomington, Ind. (pop. 69,291), has virtually no hands-on IT experience. He\u2019s a lawyer with a liberal arts degree and most recently was CEO of BlueMarble Telecom, an ISP founded by his brother. He has a natural aptitude for math and science, though. So even when Volan says, "I can\u2019t manage any of the servers we have in the city today," he quickly adds, "I\u2019m convinced I could learn."What attracts a non-IT person to a CIO\u2019s role? Opportunity. After running BlueMarble for three years, Volan wanted a new challenge. Bloomington needed a new CIO to lead e-government initiatives and manage an ambitious project to build a citywide fiber-optic network and, well, that was enough. Lacking traditional IT experience, Volan feels his legal and business background more than balances the ledger. "It\u2019s not my goal to make sure the city has the latest and greatest toys," Volan says. "My goal is to add functionality and to provide new services to city departments and citizens."