Voice response systems have begun to show up everywhere, from stockbrokerages to ticket sellers to travel agencies. The technology works. And now a small company in Columbia, S.C., hopes to put it to work for IT.
Conita Technologies sells tools that let IT departments create customized “voice portals,” which employees can use to access disparate corporate data sources, ranging from e-mail to CRM?even weather reports.
Pricing for the PVA server begins at around $40,000 to support 250 to 300 users. For more information, visit www.conita.com.