The mad rush to outsource as much work as possible to less expensive offshore operations seems to have been tempered by time, consideration and results. The right strategy and decisions regarding outsourcing for your organization will depend greatly on your industry, situation and culture. The mad rush to outsource as much work as possible to less expensive offshore operations seems to have been tempered by time, consideration and results. The right strategy and decisions regarding outsourcing for your organization will depend greatly on your industry, situation and culture. Here are several stories outlining different approaches. A three-part series about outsourcing strategies and success models, defined in original research by MIT’s Center for Information Systems Research and CIO. Transaction Relationships: Simple Successful Outsourcing CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome. Co-Sourcing Alliances: Offshore Allies Working with offshore partners requires CIO oversight and strong capabilities on both sides. Strategic Partnerships: Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here’s how to make them work for you. 2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. The Three (or Four) Year Itch To succeed, relationships require love and attention. Thats why CIOsespecially mid-market CIOs with limited resourcesshould factor in the costs of hand-holding when going offshore. Is Offshore Coding Yesterday’s Fad? Outsourcing your code development makes a lot less sense with the radical changes in the way innovators now create software. Leaks in the Great Wall There is growing interest in outsourcing software development to China, but some CIOs worry about protecting their intellectual property in a country where software theft is perceived to be widespread. It’s Cheaper in China CIOs are beginning to see China as a cheaper alternative to India. Nypro, a global plastics manufacturer, shares some lessons from its experiences over there. Outsourcing: No Longer a Yes-No Decision At first, the decision to use offshore IT resources was binary. Will you or wont you? Red or Blue? This way of thinking is outmoded: A collaborative development model is more appropriate. Lost in Translation The successful transfer of knowledge to an offshore vendoreverything from programming expertise to what users expect from a systemcan make or break a project. Here’s what you need to know to do it right. How to Safeguard Your Data in a Dangerous World The mounting pressure to save money through offshore outsourcing poses a special dilemma for CIOs in the military-industrial complex. The Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think. Related content brandpost Sponsored by Freshworks When your AI chatbots mess up AI ‘hallucinations’ present significant business risks, but new types of guardrails can keep them from doing serious damage By Paul Gillin Dec 08, 2023 4 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks. By Laura McEwan Dec 08, 2023 3 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests. By Thor Olavsrud Dec 08, 2023 7 mins Employee Experience Employee Experience Employee Experience feature CSM certification: Costs, requirements, and all you need to know The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process. By Moira Alexander Dec 08, 2023 8 mins Certifications IT Skills Project Management Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe