Roughly 2 dozen picketers, current and former IBM workers raising signs that read “America’s future is not offshore” and “Offshore CEO Sam Palmisano,” alerted shareholders attending the company’s annual meeting April 27 that offshore outsourcing would be on the table.Inside the Rhode Island Convention Center in Providence, Sam Palmisano, IBM’s chairman, president and CEO, defended the outsourcing strategy, which has gained a high profile after reports said executives discussed moving a large number of U.S.-based jobs to countries such as India.Palmisano stressed IBM’s strength as a global business and said it needs to “look at a global skills pool around the world.” He pointed to $25 million the company has set aside for the Human Capital Alliance, a skills retraining program, although he acknowledged that the effort is just beginning.However, it was apparent from the chairman’s remarks extolling the benefits of open markets and global free trade that IBM is not turning back from offshoring. “Most people recognize that you can’t lock down jobs, businesses and skills, and you can’t lock down nations,” Palmisano said. And he warned that in managing an enterprise such as IBM, there can be “no emotional attachment to the things that don’t represent your future.” That lack of emotional attachment, to employees in particular, rankles with longtime IBMers who say they have seen a shift in the corporate culture.Bill Costine, an IBM AIX system support employee in Fishkill, N.Y., took part in the demonstration in front of the convention center. Costine says that he feels his job is relatively safe for now because it requires face-to-face interaction with U.S.-based hardware engineers. But others are vulnerable. “Any help desk job, any programming job, any software development job, anything that doesn’t involve face-to-face transactions with your customer” is vulnerable, he says. Related content BrandPost How to power a sustainable enterprise on Microsoft Cloud In this eBook, we’ll follow the journey of Amal Skye, a fictitious woman who is committed to living in a way that preserves the planet for the future —and how businesses like Tata Consultancy Services and Microsoft are making that possi By Tata Consultancy Services Mar 24, 2023 1 min Retail Industry BrandPost How the metaverse will help financial organizations transform employee and customer experience on Microsoft Cloud With the right infrastructure and security protections in place, financial institutions can make virtual services more convenient, engaging, and accessible while staying compliant, maintaining security and preventing fraud. By Tata Consultancy Services Mar 24, 2023 4 mins Financial Services Industry BrandPost Improving ESG performance in financial services on Microsoft Cloud Overcoming data-related challenges will be key for banks and other financial institutions to make progress toward sustainability and other objectives. By Tata Consultancy Services Mar 24, 2023 4 mins Financial Services Industry BrandPost How to power a sustainable enterprise on Microsoft Cloud In this eBook, we’ll follow the journey of Amal Skye, a fictitious woman who is committed to living in a way that preserves the planet for the future —and how businesses like Tata Consultancy Services and Microsoft are making that possi By Tata Consultancy Services Mar 24, 2023 1 min Financial Services Industry Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe