Governance mechanism
Rating: 1 – 5
1 (ineffective) to 5 (highly effective)
DECISION-MAKING STRUCTURES | Rating |
Business/IT relationship managers | 3.9 |
IT leadership committee comprising IT executives | 3.8 |
IT council comprising business and IT executives | 3.7 |
Executive or senior management committee | 3.5 |
Process teams with IT members | 3.4 |
Architecture committee | 3.1 |
Capital approval committee | 3.1 |
ALIGNMENT PROCESSES | Rating |
Tracking of IT projects and resources consumed | 3.4 |
Service-level agreements | 3.2 |
Formally tracking business value of IT | 2.9 |
Chargeback arrangements | 2.8 |
COMMUNICATION APPROACHES | Rating |
Office of CIO or officer of IT governance | 3.6 |
Work with managers when they fail to follow the rules | 3.2 |
Announcements from senior management | 2.9 |
Web-based portals and intranets for IT | 2.9 |