Top ten tips from United Technologies' IT leaders John Doucette and David Wood. 1. Determine whether your IT organization is ripe for outsourcing to India. A centralized application development and maintenance organization is much easier to relocate than a dispersed one.2. Decide what is strategic to your IT department, and hold on to it.3. Sign on multiple vendors as a way to keep costs in check and to provide access to a variety of technical skills. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe 4. Keep a certain percentage of skilled developers in-house to monitor offshore service and rates. 5. If outsourcing to India is a long-term plan, develop a long-term relationship. Don’t manage projects one at a time. 6. Be selective about the vendor’s proposed project leader, and host him stateside. Make sure he is empowered to make key decisions minus the red tape. 7. Spend a month creating a comprehensive transition plan, documenting the knowledge transfer process.8. Establish rock-solid application development and maintenance processes.9. Create a robust in-house QA department.10. Insist that the vendor’s account owner conduct monthly and quarterly reviews, and do the same in-house. Related content feature The dark arts of digital transformation — and how to master them Sometimes IT leaders need a little magic to push digital initiatives forward. Here are five ways to make transformation obstacles disappear. By Dan Tynan Oct 02, 2023 11 mins Business IT Alignment Business IT Alignment Business IT Alignment feature What is a project management office (PMO)? The key to standardizing project success The ever-increasing pace of change has upped the pressure on companies to deliver new products, services, and capabilities. And they’re relying on PMOs to ensure that work gets done consistently, efficiently, and in line with business objective By Mary K. Pratt Oct 02, 2023 8 mins Digital Transformation Digital Transformation Digital Transformation opinion The changing face of cybersecurity threats in 2023 Cybersecurity has always been a cat-and-mouse game, but the mice keep getting bigger and are becoming increasingly harder to hunt. By Dipti Parmar Sep 29, 2023 8 mins Cybercrime Security brandpost Should finance organizations bank on Generative AI? Finance and banking organizations are looking at generative AI to support employees and customers across a range of text and numerically-based use cases. By Jay Limbasiya, Global AI, Analytics, & Data Management Business Development, Unstructured Data Solutions, Dell Technologies Sep 29, 2023 5 mins Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe