GAO: Wall Street Vulnerable
Last August, the three institutions that stand guard over the nation’s financial health?the Fed, the Office of the Comptroller of the Currency and the SEC?suggested steps to fortify the U.S financial system against disasters such as the Sept. 11 attacks.
One idea, which proposes that Wall Street companies locate their main and backup data centers some distance apart?say 200 to 300 miles?was dismissed as an economic boondoggle. With current technology, putting data centers more than 60 miles apart creates latency problems. In comments submitted to the SEC, SunGard Data Systems said 90 percent of companies affected would have to replace their IT infrastructures. Sen. Charles Schumer (D-N.Y.), a member of the Senate Banking, Housing and Urban Affairs Committee, subsequently pronounced the proposal dead. Yet a recent report by the General Accounting Office makes a case that the economic devastation any future disaster could cause?whether it’s a terrorist attack or a hurricane?warrants the expense.
The GAO report reviewed the business continuity plans of 15 major trading or financial clearinghouse organizations. Investigators found that despite some improvements, most companies were still at risk of being wiped out in a disaster. Nine of them couldn’t ensure that they could function if the staff at their primary data center was incapacitated. Ten either have their backup facilities within 10 miles of their main data sites or they have no backup facilities at all.
The report also questions the SEC’s ability to enforce better security. Compliance with minimum data security and business continuity requirements established by the SEC’s underfunded Automation Review Policy (ARP) program is voluntary. The GAO concludes that procedures such as the ones outlined by the Fed and others should become requirements.
Putting more distance between data centers would be a key element of any regulatory scheme (and would presumably energize vendors to address technical obstacles). Sarah Diamond, a senior vice president with BearingPoint (formerly KPMG Consulting), says companies are warming to the idea, particularly if they could be allowed to outsource the backup data centers offshore. The SEC hints it might use some of the money authorized under the Sarbanes-Oxley Act to give the ARP some muscle. But unless the subject gets more than lip service, it may take another disaster before the financial services industry is willing to swallow its medicine.
FCC Rule Could Increase Broadband and Telephone Bills
Companies relying on DSL lines for broadband service may see prices increase during the next three years after a February Federal Communications Commission vote governing local phone and broadband network service. In addition, CIOs doing business with several phone companies nationwide could see the price of local service rise, all because the regional Bells would no longer be required to share their lines at a discount with competitors.
The FCC’s vote, required under a May 2002 court order that threw out old FCC rules that were too restrictive, decided how much of the local telephone and broadband networks owned by the regional Bells, such as Verizon Communications and SBC Communications, must be shared with competitors at a discount. The vote gave most of the responsibility for deciding the rates?at least for local, small business and residential phone service?to the states.
Within days, the regional Bells, which wanted fewer pricing regulations and nationwide rules, threatened to take the FCC to court; the issue has already landed there twice since the Telecommunications Act of 1996 established the network-sharing plan. That means the final results are still up in the air.
When all is said and done, most large businesses probably won’t see changes in their local phone service because Bell competitors serving the large-business market, such as AT&T, already own their own network facilities. The same is true for companies that use either the Bells or their national competitors, such as Covad Communications, for broadband access. But companies served by smaller, regional DSL providers without their own facilities may have more difficulty putting together national contracts. And they could see significant price increases, says Darrell McKigney, president of the Small Business Survival Committee. “This ruling is certainly a threat to competition for small businesses,” he adds.