Hershey\u2019s famous Halloween 1999 ERP stumble is\n just one of many technology problems that have damaged sales\n during crunch times.\n\n\n MORE ON CIO.com\n \n E-Commerce and Supply Chain Systems Gird for Black Friday\n \n Online Shopping: How to Get the Impulse Purchase\n \n The High-Stakes Search for Supply Chain Excellence During the Holiday Rush\n \n Is Your Website Ready for the Holiday Traffic?\n \n Business Intelligence: A Must for Winning the Holiday Shopping Wars\n Hershey couldn\u2019t process candy\n orders when a new order-taking and distribution\n system\u2014built on software from SAP, Siebel and\n Manugistics&mash;went bad. Hershey sales dropped $150\n million that quarter. \n\nHere\u2019s a look at other expensive\n failures:November 2007: Everyone Wants Olympic TicketsBeijing Organizing Committee for the Olympic Games\n ditches online ticket sales\n after a crush of eager buyers crashes the ticketing system.\n During the first hour, the site received more than 8 million\n page views with visitors filing more than 200,000 ticket\n requests per minute. The system, however, couldn\u2019t go\n the distance. It was built to handle 1 million visits per\n hour and 150,000 ticket requests per minute.Valentines Day 2007: The Ice Storm and JetBlueAn ice storm on Valentine\u2019s Day this year causes\n JetBlue to cancel 1,100 flights over six days, costing the\n airline $30 million and a chunk of its reputation for good\n customer service. Hundreds of hearts were breaking as people\n were stranded inside idle planes on the tarmac for hours as\n JetBlue\u2019s customer service systems bogged down. The\n company discussed its problems\n openly, but no one was showing JetBlue any love after that.2006: No Games, No Fun for Nintendo, SonyNintendo runs out of Wiis just in time for holiday shopping.\n Six hundred thousand game boxes were sold in the first eight\n days of release, and Wii-related revenue from games and\n accessories had hit $190 million by the end of November. But\n news reports noted that supply shortages left many\n shoppers unsatisfied, twiddling their unoccupied thumbs.Sony, meanwhile, runs out of PlayStation 3 consoles due to manufacturing and supply\n chain problems. Four hundred thousand units were expected to\n hit U.S. shores in time for the holidays; only an estimated\n 125,000 to 175,000 arrived, forcing Sony to say sayonara to\n sales.Thanksgiving 2006: (Un)Smiley Faces for Walmart.com\n ShoppersOn the day after Thanksgiving, Walmart.com experiences a few\n hours of glitches that result in blank and slow-loading pages\n being served to would-be website shoppers, MSNBC reports. This, after Wal-Mart had\n launched launched a redesigned site the month\n before, as noted by CNN. The company blames unexpectedly\n high traffic, and at one point, the site simply told\n visitors to come back later.2004: Bare Cupboards at the SupermarketU.K. supermarket chain Sainsbury's blames a botched supply chain overhaul for\n stocking problems that leave shelves bare of groceries. It\n renegotiates its contract with Accenture, which it had hired\n to help with the project, and reports its first-ever\n quarterly loss. No bangers and mash for Sainsbury's execs\n that day.Christmas Eve 2004: Comair\u2019s Holiday FailureUS Airways and Comair mess\n with the flight plans of a combined 824,000 passengers over the\n December holidays, when weather delays cancel thousands of flights. US Airways\n suffers staffing shortages, and on Christmas Eve,\n Comair\u2019s computer systems fail to properly schedule\n flight crews, a U.S. Department of Transportation audit\n later finds. \u201cComair could not pinpoint a reason for\n the computer crash,\u201d CNN reported, \u201cand could\n not say why there was no backup system.\u201d But really,\n who couldn\u2019t use a little more time at an airport\n during the holiday season?2000 Holiday Season: E-Commerce Host That Didn\u2019t,\n Shopping Sites Go DarkA December hardware failure crashes Nexchange, an\n early e-commerce hosting company, for one day during the\n holiday shopping period, taking down such sites as\n Travelnow.com and CNN.com. Nexchange has since become an\n e-commerce consultancy. No, really.Amazon.com and Bestbuy.com sites go down in late November, frustrating\n visitors who, intermittently, can\u2019t access the sites\n or have to wait forever to pay for their items. Just like in\n the real world.1999: Victoria's Not So Super Fashion ShowVictoria\u2019s Secret\u2019s much-hyped first-ever\n online fashion show falls flat\n when 1.5 million visitors overwhelm the lingerie\n company\u2019s servers.