Business intelligence systems are providing historic rather than timely data, according to a commissioned study by SeeWhy Software. That means BI systems are not yet yielding their potential: predictive value to the enterprise. SeeWhy Software, the privately held maker of a real-time business intelligence (BI) platform, commissioned researchers at Dynamic Markets to survey how well business intelligence was being used in operations. The study surveyed 218 enterprise operations managers in the United States and the United Kingdom. The results validate SeeWhy’s value proposition, says Charles Nicholls, the company’s CEO. MORE ON Business Intelligence 10 Keys to a Successful Business Intelligence Strategy SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe How to Say Goodbye to Spreadsheets How SAP’s Business Objects Purchase Affects You An Introduction to Business Intelligence The survey identified three issues in business intelligence today:1. BI tools provide out of date information. A majority of respondents find themselves needing to make decisions before all the necessary information is in. This means that information gleaned from BI reports is not made relevant for today. Sixty-three percent think business intelligence reports are relegated to reference documents used to report official numbers.2. Business intelligence tools fail to identify process problems. Eighty percent of operations managers polled were alerted to problems by people rather than from data alerts.3. BI tools can’t be used as predictors. Fifty-eight percent of respondents say business opportunities have been missed or problems have not been spotted due to a lack of time-sensitive, relevant information.Nicholls says that to gain value from business intelligence systems, the technology must be built into daily processes to enable autocorrection and real-time usable information, rather than waiting for data to be updated. He does not think event-driven, real-time BI tools will replace traditional BI; instead, real-time and event-driven business intelligence should provide a new frontier, such as the alerting of supply chain issues before they happen. Nicholls, the former head of Business Objects’s analytics division, founded SeeWhy Software in 2003. Related content feature 10 digital transformation questions every CIO must answer Impactful DX requires a business-centric approach supported by the right skills, culture, and strategy. Here’s how to assess whether your digital journey is on the path to success. By Mary K. Pratt Sep 25, 2023 12 mins Digital Transformation IT Strategy IT Leadership feature Rockwell Automation makes shift to ‘as-a-service’ model Facing increasing competition from cloud hypervisors that see manufacturing as prime for disruption, the industrial automation giant has undertaken a major transformation to add subscription software services to its core business. By Paula Rooney Sep 25, 2023 6 mins Manufacturing Industry Digital Transformation IT Strategy brandpost Fireside Chat between Tata Communications and Tata Realty: 5 ways how Technology bridges the CX perception gap By Tata Communications Sep 24, 2023 9 mins Emerging Technology brandpost From telco to ‘TechCo’: how NTT Comware reinvented itself By Sourced Group Sep 24, 2023 4 mins Digital Transformation Telecommunications Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe