While there\u2019s no such thing as recall software, CIOs can\n use supply chain intelligence\u2014reporting and analysis\n capabilities included in or added onto SAP, Oracle, i2 and\n other vendors\u2019 applications\u2014to extract key factory\n and distribution data about products gone wrong. \n\nRELATED LINKS\nBeyond Peter Pan: Lessons from ConAgra's Recalls\n\nFive Best Practices for Recalls\n\nSoftware to Smooth the Recall Road\n\nUse Disasters to Fine-Tune Your Supply Chain\n\nTimeline: 15 Years of Recalls\n\nTainted Goods from China and Other Supply Chain Risks\nThe big vendors don\u2019t showcase features that CIOs can\n use in a product recall because that\u2019s a touchy subject,\n says Fernando Gonzalez, CIO of Byer California, a $300 million\n clothing maker. Recalls are \u201cone of those things you\n never want to talk about, therefore vendors are not doing any\n marketing about it,\u201d he says.But i2, for example, offers i2 Intelligence, a dashboard to\n track manufacturing and quality control parameters, such as the\n rate at which products sampled from the production line fail\n quality tests. Plant managers, alerted when product faults\n reach preset thresholds, can investigate and perhaps make\n changes that could prevent the bad stuff from reaching\n consumers, thereby averting a future recall. The i2\n Intelligence works with i2\u2019s own ERP systems as well as\n with those from Microsoft, Oracle and SAP.SmartOps provides analytic tools designed specifically for\n SAP applications. Its namesake package can be configured to\n extract data on quality testing and product returns from\n SAP\u2019s R\/3 systems and analyzes it for trends. Technology\n and supply chain managers can also create reports for\n compliance audits. Red Prairie offers a data warehouse to track\n product genealogy so that should a quality issue arise, the\n company can trace, by lot code, what ingredients went into\n which finished goods and where those ingredients came from.