Lots of CIOs talk the \u201cbusiness value of IT\u201d talk, but few walk the walk better than Dave Hansen, CIO for CA, the enterprise software vendor.\n\nI recently met Hansen as we prepared to address a group of Midwest technology executives on the subject of delivering business value through IT. As we compared notes before the session, I asked Hansen what he would be presenting to the group.\n\n\u201cI think I\u2019ll share the contents of our 2007 Global Information Services report,\u201d he said as he placed the well-designed 30-page report on the table in front of me.\n\n\u201cOh, that\u2019s interesting,\u201d I replied, giving it a cursory glance. \u201cIs this a section of CA\u2019s annual report or a governance document?\u201d\n\n\u201cNeither,\u201d Hansen said. \u201cIt\u2019s our first-ever global IT services report that we produced for management, employees, partners and customers to show them\u2014in great detail\u2014how IT is delivering business value.\u201d\n\nI grabbed the report off the table and flipped through it. I was thoroughly impressed. It truly was a business document about IT; it was most definitely not an IT document.\n\nHansen\u2019s report went way beyond typical mission statement platitudes and jargon. One of my favorite parts was a chart entitled \u201cAn Average Day in the Life of Global IT,\u201d which included information on how any and all security threats are dealt with daily, how many change management requests are processed and so on.\n\nWe all know there are no \u201caverage\u201d days in IT\u2014global or otherwise\u2014and Hansen\u2019s report illuminated and underscored that understanding with pages of data and charts that provided clarity, transparency and, of course, value for the business.\n\nNeedless to say, the audience responded very well and many wanted a copy.\n\nYou can have a copy, too. Drop me an e-mail with your company\u2019s name and I\u2019ll make sure you get one.\n\nThen you can stop just talking the IT value talk and start walking like a businessman.\n\nPublisher Emeritus Gary Beach can be reached at email@example.com.