by Stephanie Overby

MIT-CIO Joint Research on Outsourcing

Jun 26, 20071 min

Exploring the keys to success in transactional relations and outsourcing partnerships.

This is a three-part series about outsourcing strategies and success models, defined in original research by MIT’s Center for Information Systems Research and CIO magazine.

1. Simple Successful Outsourcing

CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome.


  • Achieving Sustainable Value from Outsourcing

2. Working with Offshore Partners Requires CIO Oversight

Co-sourcing, which draws on both the vendor’s specialized technical knowledge and the client’s deep business knowledge, succeeds only when both parties have strong capabilities and the relationship is set up so that those capabilities can mesh for the greater good.


  • The Benefits and Risks of Business Transformation Outsourcing

3. Outsourcing Can Mean Big Deals, Big Savings and Big Problems

Large-scale outsourcing deals promise big savings, but they fail half the time. Here’s how to make them work for you.


  • Success and Failure in Outsourcing
  • Outsourcing—and Backsourcing—at JPMorgan Chase
  • Strategic Partnerships in the Mid-Market


ABC: An Introduction to Outsourcing

An Ounce of Prevention: Guarding Against IT Outsourcing Failure

7 Tips for Secure Outsourcing