Costa Rica exports more software than bananas, a sign of its emerging status as back-office and call center hub. A guide to outsourcing in Costa Rica. Overall Ranking: Emerging Average 2nd Year Programmer Salary: $10,000-$15,000 Geopolitical Risk: Moderate English Proficency: Very Good Pros: Now exporting more software than bananas thanks to low costs, a bilingual workforce and political stability. Becoming a hub for call center and back-office outsourcing. Literacy rate 95%. Cons: Small labor pool. Government-owned telecom monopoly hampers IT industry growth. Showed improvement in A.T. Kearney’s offshoring attractiveness index in 2005, but still ranks below 19 other countries. Tax-free offers to foreign companies ruled illegal by WTO and must be phased out by 2009. MORE ON CIO.COM Introduction to Outsourcing Interactive Outsourcing Map Related content brandpost The steep cost of a poor data management strategy Without a data management strategy, organizations stall digital progress, often putting their business trajectory at risk. Here’s how to move forward. By Jay Limbasiya, Global AI, Analytics, & Data Management Business Development, Unstructured Data Solutions, Dell Technologies Jun 09, 2023 6 mins Data Management feature How Capital One delivers data governance at scale With hundreds of petabytes of data in operation, the bank has adopted a hybrid model and a ‘sloped governance’ framework to ensure its lines of business get the data they need in real-time. By Thor Olavsrud Jun 09, 2023 6 mins Data Governance Data Management feature Assessing the business risk of AI bias The lengths to which AI can be biased are still being understood. The potential damage is, therefore, a big priority as companies increasingly use various AI tools for decision-making. By Karin Lindstrom Jun 09, 2023 4 mins CIO Artificial Intelligence IT Leadership brandpost Rebalancing through Recalibration: CIOs Operationalizing Pandemic-era Innovation By Kamal Nath, CEO, Sify Technologies Jun 08, 2023 6 mins CIO Digital Transformation Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe