by Stephanie Overby

Canada Outsourcing Scorecard

Jul 15, 20061 min

Canada is a close and safe option for American companies, but rising costs reduce its appeal.

A guide to outsourcing in Canada.

  • Overall Ranking: Declining
  • Average 2nd Year Programmer Salary: More than $20,000
  • Geopolitical Risk: Low
  • English Proficency: Excellent
  • Pros: Second largest outsourcing market in the world (after India), earning nearly $13.7 billion in IT and BPO. Capability for complex integration technology and services. Fifth in people and skills availability, according to A.T. Kearney. Attractive nearshoring option for U.S., with high-quality service, low risks. Low turnover. Ideal spot for English-speaking call centers.
  • Cons: Shift in exchange rates undid much of previous advantage in labor arbitrage, property overheads. Some U.S. cities now cheaper. May continue to lose attractiveness as services offered by lower-cost countries mature.


Introduction to Outsourcing

Interactive Outsourcing Map