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Open Source CRM Delivers More Control, Less Cost

IT leaders who can get past the idea that open-source CRM software doesn't cost enough say they like the power and flexibility of owning their own code.
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San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.