Less than ten percent of respondents to a Unisys survey say they've used a mobile device for online banking or commerce. One big problem: Smartphone users dont trust telecomm companies. Though mobile devices with data connections like smartphones and PDAs are becoming common, and there are more than 3.3 billion mobile phone users globally, consumers are still very hesitant to begin using such devices for online banking or shopping, according to research released in early June. Related Articles Mobile Phones Help Secure Bank of America Transactions Growth of GSM Improves Banking Services in Africa E-Trade and The Future of Web-Based Banking In fact, 71 percent of the 13,296 consumers in 14 countries surveyed as part of the bi-annual Unisys Security Index said they will not even consider online banking or shopping via mobile device due to security concerns. More specifically, 59 percent of survey participants do not trust their mobile devices to provide secure financial transactions, like bill payment or online commerce. Unisys queried consumers in Australia, Belgium, Brazil, France, Germany, Holland, Hong Kong, Italy, New Zealand, Malaysia, Singapore, Spain, the United Kingdom and the United States.Telecommunications providers are in one of the least trusted industries in the entire business world, according to the Unisys consumer research, though retail banks, which would need to partner with telecomm companies to provide fully secure mobile finance services, are one of the leading industries from a consumer-trust standpoint. Banks need to find ways to work in collaboration with telecomm vendors and retailers to capitalize on their innovation in the wireless space while educating users on the current state of mobile banking and transaction security, Unisys says.“Despite unprecedented growth in the number of cell phone users and the advancement of mobile technologies, telecom providers, online retailers, and financial institutions seem unable to convince consumers worldwide that a secure platform exists for conducting online mobile transactions,” says Tim Kelleher, Unisys vice president of enterprise security, in a release.Additional survey findings include: Less than 10 percent of respondents from all 14 countries currently employ mobile devices to perform money transfer, credit-card transactions or deposits. France is the country that’s most reluctant to use mobile devices for online banking on commerce (86 percent of consumers call themselves reluctant?), followed by the United Kingdom (79 percent), Austria (78 percent), Belgium, Italy (both with 77 percent) and the United States (71 percent). Germans are currently using mobile banking or online commerce services more than consumers in any other country (21 percent), and the United Kingdom has the smallest number of consumers using mobile banking or shopping (one percent)In March, Unisys contracted International Communications Research (ICR) to perform the survey in the United States, and Newspoll conducted the Asia-Pacific research. Related content brandpost Sponsored by Catchpoint Systems, Inc. Gain full visibility across the Internet Stack with IPM (Internet Performance Monitoring) Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages. By Neal Weinberg Dec 01, 2023 3 mins IT Operations brandpost Sponsored by Zscaler How customers can save money during periods of economic uncertainty Now is the time to overcome the challenges of perimeter-based architectures and reduce costs with zero trust. By Zscaler Dec 01, 2023 4 mins Security feature LexisNexis rises to the generative AI challenge With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. By Paula Rooney Dec 01, 2023 6 mins Generative AI Digital Transformation Cloud Computing feature 10 business intelligence certifications and certificates to advance your BI career From BI analysts and BI developers to BI architects and BI directors, business intelligence pros are in high demand. Here are the certifications and certificates that can give your career an edge. By Thor Olavsrud Dec 01, 2023 8 mins Certifications Business Intelligence IT Skills Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe