How to Unlock Your BlackBerry Tour for U.S., Int’l GSM
Got a shiny new BlackBerry Tour from Verizon or Sprint? Want to use it on T-Mobile or AT&T in the United States? Or a GSM carrier overseas? No worries. Here are two methods for unlocking your Tour--one of which is completely free, though it's not guaranteed to work for everyone.
By Al Sacco
Managing Editor, CIO
Research In Motion’s (RIM) latest addition to its smartphone line, the BlackBerry Tour 9630, is a “world phone,” meaning that it’s built to operate on both CDMA networks–like Verizon and Sprint’s–as well as networks that use GSM technology, like AT&T and T-Mobile USA’s networks. However, both Verizon Wireless and Sprint, the two exclusive Tour carriers in the United States, “lock” their branded Tours so you can’t use them on rival networks.
Luckily, there are two simple ways to “unlock” both Sprint and Verizon BlackBerry Tours so they can be used on both AT&T and T-Mobile GSM, as well as any other compatible networks across the globe.
The Tour’s a dual-band, 3G CDMA device (800/1900 MHz, EVDO Rev A), and it supports both quad-band GSM/GPRS/EDGE (850/900/1800/1900MHz) and single-band, 3G UMTS/HSPA (2100MHz).
Unfortunately, you’re out of luck if you want to use your unlocked Tour on GSM 3G in the United States; neither T-Mobile nor AT&T employ the 2100Mhz frequency for U.S. 3G, even though T-Mobile licenses some of the spectrum and could potentially use it. So your Tour will be stuck on 2.5G EDGE if you decide to unlock and go the GSM-route–at least in the States.
Note: Any locked BlackBerry can be unlocked, but the process can be very different, depending on your device, carrier, etc. The following instructions are specifically for RIM’s BlackBerry Tour 9630. I used the first method described below to unlock my Verizon 9630.
Unlock BlackBerry Tour 9630 via Third Party
One simple and reliable way to unlock your BlackBerry Tour is through a third-party “unlocker” like CellUnlock.Net, HorizonWireless.com or Cellfservices.com. Such services typically require only a payment and your unique 15-digit IMEI number–a BlackBerry device identifier specific to your device–which you can send via e-mail. Shortly thereafter, you’ll receive a BlackBerry “unlock code” in return, typically an eight-digit number. (Note: It can sometimes take a couple of days for an unlock code to arrive. Be patient.)
To locate your IMEI number, check the side of the box your BlackBerry came in. The IMEI will be listed amid a number of bar codes and other product information. If you don’t have your BlackBerry box, or would rather not have to dig it up, simply access your BlackBerry Help Me! screen, which lists the IMEI, using the following keyboard shortcut: ALT + Left Shift + H.
Once you’ve paid, passed along your IMEI and received the unlock code in return, you should follow these instructions to unlock your BlackBerry Tour. (Again, these steps are BlackBerry Tour-specific, and may not work to unlock other devices.)
1) Ensure there’s a SIM card in your device. The card can be the one you wish to employ or any other SIM.
2) Turn off all wireless connections via your BlackBerry Manage Connections icon.
3) Open your BlackBerry Options menu and click Advanced Options. Scroll down to and click SIM Card
4) On the SIM Card screen, type the letters M, E, P, D. You’ll see your display flash briefly, and a new screen with information like ID, Personalization, SIM, Network, etc., appears.
5) Next, type M, E, P, 2, and a dialogue box requesting a network code appears. Enter in your unlock code, click your trackball to confirm it, and voila, your Tour’s unlocked.
6) Remove your device battery, insert the appropriate SIM card and then restart your handheld. Next, open up your Manage Connections options again. Select Mobile Network Options and then change the Network Technology from 1XEV to GSM/UMTS. (Remember, if you want to go back to CDMA, you need to switch back the network technology option.)
Now, for the free option…..
FREE CIO BlackBerry Newsletter
Get better use out of your BlackBerry and keep up-to-date on the latest developments.
Unlock BlackBerry Tour 9630 via Carrier for FREE
Perhaps the easiest way to unlock your BlackBerry Tour is through Verizon Wireless or Sprint–assuming you purchased the device through one of the carriers and have a current service plan. The best thing about this option? It’s free.
I can’t vouch for Sprint, but I’ve talked with a number of Verizon customers who’ve successfully unlocked BlackBerrys for free by simply calling up the carrier and asking for an unlock. Okay, it’s not exactly that simple…but it’s close.
The Tour, and any other BlackBerry World Edition device, is meant for use on both CDMA and GSM networks; however, the carriers that sell the devices want you pay it or its partners for international data and roaming, instead of using another carrier’s network altogether. Carriers do everything they can to dissuade you from using another carrier, and that means it may not be quick to unlock your device if it suspects you’re going to use it on another network.
Verizon will reportedly unlock your BlackBerry Tour for free if you call and ask, but you’ll be wise not to mention that you plan to use it on another carrier. When you call Verizon to request an unlock, or visit a local retail store, explain that you want to use your device overseas, but are unsure of where exactly and want to hold off on adding global data to your plan.
It should be that simple. Still, I found someone yesterday who asked Verizon to unlock his BlackBerry 8830, but the carrier refused, unless he came to a store and talked with a representative. He had recently purchased and activated the device, so Verizon was apparently suspicious since he hadn’t been using the BlackBerry on Verizon for long at all before requesting an unlock.
If everything goes as planned and your carrier doesn’t impeded your unlocking, remember to insert the SIM card you wish to use into your device. Then open up your Manage Connections options. Select Mobile Network Options and change the Network Technology from 1XEV to GSM/UMTS. (Remember, if you want to go back to CDMA, you need to switch back the network technology option.)
Al Sacco was a journalist, blogger and editor who covers the fast-paced mobile beat for CIO.com and IDG Enterprise, with a focus on wearable tech, smartphones and tablet PCs. Al managed CIO.com writers and contributors, covered news, and shared insightful expert analysis of key industry happenings. He also wrote a wide variety of tutorials and how-tos to help readers get the most out of their gadgets, and regularly offered up recommendations on software for a number of mobile platforms. Al resides in Boston and is a passionate reader, traveler, beer lover, film buff and Red Sox fan.