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Boston Plans “Citizen Connect” iPhone App…But Will Anyone Use It?

The City of Boston will soon launch a new, free iPhone app, called "Citizen Connect," meant to help residents notify city officials of streets or public properties that need repair, graffiti, malfunctioning street lights and other gripes. The problem: There's already a city-wide tip-line for such matters...and unhappy senior citizens aren't exactly toting the iPhone yet.