CIO survey finds one in five plan to move analytics off-premise in the next three years. An overwhelming majority of IT leaders handle their business intelligence (BI) in-house now, but a recent CIO survey suggests that will change in the next three years. The survey, conducted in May among 335 IT leaders whose organizations use BI and analytics tools, found that one in five respondents (23 percent) expect cloud or software as a service to be their main BI solution within three years. That’s up from the current 7 percent. Steve Pike, CIO of the wireless networking provider Enfora, says he recently moved customer service and support to a cloud-based solution. “It is pretty simple to do and the platform is very agile. You can set up quick wins and get information out.” Despite the potential of cloud, in-house solutions are still dominant. Presently, 93 percent of respondents use on-premise BI tools, and 77 percent expect to continue with in-house solutions during the next one to three years. Heather Hartman, director of IS technical services at Care New England Health System, said her company is among those sticking with in-house solutions. “The number of disparate systems we have makes it difficult to [use] the cloud.” Jason Lichtenthal, vice president of IS at PURE Insurance, thinks there’s some risk in investing in cloud platforms now, but thinks his company will adopt them in the future. “It is a fledgling industry. They are still working out the kinks,” he says. “The more success stories they have, the more trust we have in them. It’s just a matter of time before cloud is the way to go.” Nearly two-thirds of respondents (65 percent) credit the use of BI and analytics with directly driving a business-process change in the past year, but only 13 percent say those initiatives were closely aligned with their organizations’ business-process management tools. (See “Analyzing the Future.”) Spending on BI and analytics is on the upswing, with 57 percent of respondents anticipating a bigger investment in the next year. Related content feature 10 hottest IT jobs for salary growth in 2023 The demand for tech workers hasn’t slowed down, as rising salaries reveal the most sought-after tech professionals for 2023, according to data from Dice. By Sarah K. White Jun 08, 2023 8 mins Salaries IT Jobs Careers interview Oshkosh CIO Anu Khare on IT’s pursuit of value The specialty truck maker’s IT chief sees tech-enabled transformation being fueled by a relentless focus on strategic fit and customer value — and passionate business involvement. By Dan Roberts Jun 08, 2023 9 mins Automotive Industry Manufacturing Industry IT Strategy news analysis What LOB leaders really think about IT: IDC study Businesses leaders increasingly rely on digital innovation to meet their goals but are not always giving IT a say in key business decisions, a disconnect that could hinder innovation, a new IDC study has found. By Peter Sayer Jun 08, 2023 6 mins Business IT Alignment IT Strategy IT Leadership news Salesforce’s Marketing GPT and Commerce GPT to help build personalized services The new generative AI based services take advantage of the company’s Data Cloud and proprietary Einstein GPT, Salesforce said. By Anirban Ghoshal Jun 08, 2023 4 mins Salesforce.com CRM Systems Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe