We\u2019re surrounded by social media and stalked by e-mail, which follows us on every device we carry.\n \n We\u2019re texting our kids (who won\u2019t do e-mail) and instant messaging our coworkers (who may sit 10 feet away).We\u2019re talking on our cell phones while driving. We\u2019re getting updates about family and friends from Facebook. We are communication multitaskers gone wild.Yet one of the great oddities of our time is that the more connections we make through technology, the more frazzled and overwhelmed we feel.\u201cIt\u2019s actually harder to communicate today,\u201d says communications coach Stacey Hanke, president of 1st Impression Consulting in Chicago. \u201cNow that we have so many options in social media, a lot of people are hiding behind the technology. Face-to-face communication is becoming a lost art.\u201dWhat if a few simple changes in your day-to-day communication style could pump up your confidence as a public speaker, or raise your profile as a leader? Simply paying closer attention to how you\u2019re communicating in your ordinary, day-to-day encounters can actually do that, says Hanke, author of a book, Yes, You Can!, about effective communication strategies.\u201cIt\u2019s not just what you say, but how you say it,\u201d she says.That means making a conscious effort to be more mindful of the way you talk to everyone around you. It means tuning into your tone of voice and the words you choose to get your meaning across. It means focusing your attention on that one person and really engaging.\u201cWith most of our conversations, we\u2019re trying to have an impact,\u201d Hanke says. \u201cEven tiny changes in how you communicate can be extremely beneficial. Eliminate the static that plagues your face-to-face communication and everything else will dramatically improve.\u201dI came across a great example of the power of communication in a recent conversation with CIO Tony Bender of Alberto Culver. He\u2019s managing a global SAP rollout that runs 80 percent of the company\u2019s business, which is in personal-care products. \u201cIt really requires a tremendous amount of leadership, up and down in the organization, when you\u2019re going through something like this,\u201d he says.A vital part of that leadership is how he communicates. From the beginning of the implementation, Bender held daily 30-minute meetings with the core team members, followed by a daily e-mail update to the entire enterprise.\u201cThis is a very broad communication to the business about where we are,\u201d he says. \u201cEvery morning, I tell people what we did yesterday\u2014always in business metrics, like what shipped, how many orders we got in, what ship levels we need to attain.\u201dWhile the updates contain mostly practical details, he also includes motivational messages about upcoming focus areas and improvements. This steady-state communication strategy\u2014with a lot of face-to-face conversations as well as e-mail follow-ups\u2014made intuitive sense to Bender, an experienced CIO who\u2019s managed other ERP rollouts.\u201cWhen you\u2019re navigating something like this,\u201d he adds, \u201cit requires a higher touch to get people feeling more confident.\u201dAn in-person conversation can do that. So take a breather from your multi-tasking, device-juggling existence and see for yourself.