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Google Voice: Are You Missing Out on Coolest Features?

Google Voice is a complement to existing wireless or wired phone service; it doesn't replace it. CIO.com's Bill Snyder explains what it can do for you or your business.
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San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.