The Tech Tug-of-War

This week, I interviewed Joel Feldman, senior director of financial planning and analysis at baked goods company Otis Spunkmeyer. He talked about the move from Microsoft Excel spreadsheets to a SaaS-based system for budgeting. Interestingly, he said that finance led the way on this decision with input from IT. When I asked if IT minded finance choosing a SaaS, he said no, and that they seemed relieved -- because they had their hands full already with other more business-critical projects.