Verizon’s Billing Snafu: Watch Your Wallets, Gadget Users

Verizon's latest blunder: Imposing incorrect charges on wireless customers for several years before admitting the problem. Here's the lowdown, plus advice on how to protect yourself from over-inflated cell phone bills.
  • Mobile
  • Carriers
  • Small and Medium Business
San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.