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IT Must Provide Enterprise Collaboration Tools Employees Will Use

Businesses are under pressure to enable collaboration beyond the corporate firewall as workers increasingly need to connect with remote colleagues as well as business partners, suppliers and consultants. The challenge to IT departments is that many employees are turning to email and consumer-grade file-sharing services to get their work done and exposing the enterprise to risk in the process.
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Thor Olavsrud covers data analytics, business intelligence, and data science for CIO.com. He resides in New York.