Books, blogs and research about IT, management and leadership Higher Ambition How Great Leaders Create Economic and Social Value By Michael Beer, Flemming Norrgren and co-authors Book Want to make the world a better place? Start with your workplace. Beer and Norrgren say that by keeping one eye on the greater good, you can improve your company while producing benefits for society at large. This book synthesizes the experience of 36 CEOs, many of whom inherited failing companies, and explains how they ran their companies in socially responsible ways, became more approachable leaders, and still kept shareholders happy. Harvard Business Review Press, $29.95 Credibility How Leaders Gain and Lose It, Why People Demand It By James M. Kouzes and Barry Z. Posner Book Getting people—both above and below you on the organizational ladder—to listen to you takes credibility. The authors of The Leadership Challenge have expanded on that book by updating this one. Originally published in 1993, Credibility provides new insights and interviews from leaders who have built trust and used it to acheive great things. Kouzes and Posner don’t just talk to leaders, though, but also their constituents. One hundred thousand people were asked what qualities they look for in those they follow, and Kouzes and Posner came up with some surprising tips. For example: Build hope by acknowledging reality but refusing to accept that bad predictions will inevitably come true. Jossey-Bass, $27.95 @EnderleBy Rob Enderle Blog If you need a go-to source for news about consumer devices and technology research, follow analyst Rob Enderle. He tweets frequently, but nearly all his updates include informative links, so he won’t clutter your Twitter stream. He has a sense of humor and is willing to engage other users, so if you respond to him, you’ll probably get an answer. Sample tweet: “Is Web OS the Black Knight from Monty Python and the Holy Grail? Love that bit.” twitter.com/Enderle @TomCataliniBy Tom Catalini Blog Here’s one recent tweet from the CIO of William Gallagher Associates, an insurance brokerage: “Babson student panhandling for a fall internship in [Post Office Square in Boston] this a.m. Like the hustle, but is that an economic indicator?” Catalini shares technology news, leadership advice, and writing and social media tips a few times a day. twitter.com/tomcatalini Streamlined Process Improvement The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Satisfaction, and Boost Profits By H. James Harrington Book If you feel like you’ve tried every business process management system out there and none of them worked as well as you’d hoped, Harrington thinks he has the answer for you. His theory is that existing methodologies focus too much on continuously making small improvements without necessarily making any dramatic ones. He lays out, in great detail, his Streamlined Process Improvement strategy to improve your processes in ways that produce real benefits. McGraw-Hill, $40 Related content BrandPost How to power a sustainable enterprise on Microsoft Cloud In this eBook, we’ll follow the journey of Amal Skye, a fictitious woman who is committed to living in a way that preserves the planet for the future —and how businesses like Tata Consultancy Services and Microsoft are making that possi By Tata Consultancy Services Mar 24, 2023 1 min Retail Industry BrandPost How the metaverse will help financial organizations transform employee and customer experience on Microsoft Cloud With the right infrastructure and security protections in place, financial institutions can make virtual services more convenient, engaging, and accessible while staying compliant, maintaining security and preventing fraud. By Tata Consultancy Services Mar 24, 2023 4 mins Financial Services Industry BrandPost Improving ESG performance in financial services on Microsoft Cloud Overcoming data-related challenges will be key for banks and other financial institutions to make progress toward sustainability and other objectives. By Tata Consultancy Services Mar 24, 2023 4 mins Financial Services Industry BrandPost How to power a sustainable enterprise on Microsoft Cloud In this eBook, we’ll follow the journey of Amal Skye, a fictitious woman who is committed to living in a way that preserves the planet for the future —and how businesses like Tata Consultancy Services and Microsoft are making that possi By Tata Consultancy Services Mar 24, 2023 1 min Financial Services Industry Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe