How-To

How to Avoid Online Reputation Management Nightmares

Don't let a few bad reviews or one negative article ruin your reputation with online customers. These three case studies feature companies that faced online reputation challenges, with a look at the results they achieved and the lessons they learned along the way.
    Related:
  • Analytics
  • Marketing
  • ROI and Metrics
  • Internet
  • Social Networking Apps
James A. Martin is a seasoned tech journalist and blogger based in San Francisco and winner of the 2014 ASBPE National Gold award for his CIO.com blog. He writes CIO.com's Living the Tech Life blog and is also a content marketing consultant.