Companies are beginning to reap ROI and productivity benefits from consumer technologies such as smartphones and\ntablets. As the trend grows, IT leaders are moving beyond first responder status to craft a long-term strategy for success.\n Driven by widespread mobile device usage, the spread of consumerized technologies such as mobile devices appears\npoised to move from the mainstream to a transformative technology that will trigger widespread changes in how\nbusiness users work.According to a December 2013 survey of 1,155 IT decision-makers conducted by IDG Enterprise, workers are widely\naccessing applications via consumer devices such as smart phones and tablets, and companies have high expectations of\nthis trend. (Editor's note: IDG Enterprise is the publisher of this website.) Nearly 50 percent expect mobile apps to increase employee productivity, through tactics such as the capability to\nallow employees access to work anytime anywhere (42 percent), or increased customer satisfaction (41 percent.)\nIndeed, many are already seeing a payoff, as nearly 70 percent report that they have seen an ROI of some sort from\nusing consumer devices in the workplace. Those results are driving increased spending, with almost half of the\nrespondents planning to invest in tabletsand employee training to make the most of this technology. Forty-three\npercent will invest in smart phones, the third most commonly selected investment.Download the full Consumerization of IT\nin the Enterprise report.Follow everything from CIO.com on Twitter @CIOonline, Facebook, Google + and LinkedIn.