The coffee-and-doughnuts chain operates in 60 countries, so it uses a threat-assessment tool to keep employees safe during international conflicts. Dunkin’ Brands, the coffee-and-doughnuts chain with locations in 60 countries, is using a predictive analytics tool to help keep employees safe during international conflicts. John Sullivan, Dunkin’s director of corporate security, uses software called Recorded Future to look for global danger signs. The software scans Web sources to anticipate emerging threats to corporate security. Sullivan learned of a planned protest in Bogota, Columbia, thanks to the software, before employees were scheduled to travel there. “We would’ve sent a dozen employees into the heart of the protest,” he says. “You just don’t know if it could spin out of control.” Sullivan had employees reschedule the trip. The current Middle East conflict prompted Sullivan to develop better emergency escape routes for employees there. Workers in Beirut can no longer travel through Syria due to the danger of roadside bombs; they now have instructions to go through Cyprus. Sullivan says: “We have to be ahead of what’s about to happen so we can keep employees safe and out of those areas.” Lauren Brousell is a staff writer for CIO magazine. Follow her on Twitter @LBrousell. Follow everything from CIO.com on Twitter @CIOonline, Facebook, Google + and LinkedIn. Related content feature Key IT initiatives reshape the CIO agenda While cloud, cybersecurity, and analytics remain top of mind for IT leaders, a shift toward delivering business value is altering how CIOs approach key priorities, pushing transformative projects to the next phase. By Mary Pratt May 30, 2023 10 mins IT Strategy IT Leadership opinion Managing IT right starts with rightsizing IT for value While there are few universals when it comes to saying unambiguously what ‘managing IT right’ looks like, knowing how to navigate the limitless possibilities of IT is surely one. By Thornton May May 30, 2023 6 mins Digital Transformation IT Strategy IT Leadership feature Red Hat embraces hybrid cloud for internal IT The maker of OpenShift has leveraged its own open container offering to migrate business-critical apps to AWS as part of a strategy to move beyond facilitating hybrid cloud for others and capitalize on the model for itself. By Paula Rooney May 29, 2023 5 mins CIO 100 Technology Industry Hybrid Cloud feature 10 most popular IT certifications for 2023 Certifications are a great way to show employers you have the right IT skills and specializations for the job. These 10 certs are the ones IT pros are most likely to pursue, according to data from Dice. By Sarah K. White May 26, 2023 8 mins Certifications Careers Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe