How-To

Unified Communications Drives Collaboration, Cost Savings (After a Lot of Hard Work)

Many obstacles face firms hoping to deploy unified communications, from technology that doesn't integrate to users who don't want to give up PBX systems. But organizations that are willing to fight the good fight stand to reap the benefits of a workforce that travels less, collaborates more and works faster.
    Related:
  • Unified Communications
  • Networking
  • Wi-Fi
  • Computers and Peripherals

Brian Eastwood is a senior editor for CIO.com with more than 10 years of experience writing, editing and producing content for newspapers and the Web. He is primarily responsible for working with CIO.com's contributors and columnists, who cover topics such as cloud computing, big data, development and architecture, personal tech, the IT channel, business applications, BYOD, consumerization and business / project management. Brian's specific area of interest and expertise is healthcare IT. Prior to CIO.com, Brian was an editor at TechTarget and a newspaper reporter in the Boston suburbs. Outside the office, Brian is a history buff with a particular interest in postwar Europe and a runner who recently finished his 11th marathon.