News Analysis

How Microsoft’s Delayed Reorganization Is Fixing the Loyalty Gap

Word's out that Microsoft is poised to reorganize itself as a 'device and services' company. CEO Steve Ballmer has been trying to do this for a decade, but executives disloyal to him--or still loyal to Bill Gates--often got in Ballmer's way. But Redmond's successes, including Azure and Office 365, suggest this culture may finally be changing.