BlackBerry Enterprise Server (BES) Compatibility Matrix Updated with Info on Exchange 2010 SP1
RIM has updated its BES compatibility matrix to include BES 5.0 SP2 support for the Microsoft Exchange 2010 e-mail server.
By Al Sacco
BlackBerry-maker Research In Motion (RIM) updated its BlackBerry Enterprise Server (BES) compatibility matrix last week to include information on BES 5.0 Service Pack 2 (SP2) support for Microsoft Exchange Server 2010 SP1.
Unfortunately, BES 5.0 SP2, a.k.a. BES 5.0.2, is the only BES version to support the most recent release of Microsoft corporate e-mail server, Exchange 2010. BES 5.0.2 was released in early July, while Exchange 2010 first hit the market last November, so BES did not support Exchange 2010 at all until last summer.
The updated BES compatibility matrix also includes a link to a RIM article that refers to a known issue with BES 5.0.2 and Exchange 2010. Apparently some BlackBerry administrators have been unable to add new BlackBerry users to BES using the BlackBerry Administration Service (BAS) console where Exchange 2010 is present.
“An issue may exist where users cannot be added to the BlackBerry Enterprise Server from the BlackBerry Administration Service console in an environment that includes Microsoft Exchange 2010. When attempting to add users, they will not appear in the console when searched and cannot be added using the SMTP email address either.”