RIM has posted a series of valuable online resources on how to recover from a "bricked" BlackBerry and/or a "507" software error It’s not often that I post links to others’ BlackBerry tutorials—I much prefer writing my own, just check out my BlackBerry Bible page. “Bricked” BlackBerry Curve 83xx with 507 Software Error ScreenBut seeing as how this one comes from BlackBerry-maker Research In Motion (RIM), and it addresses a problem familiar to many BlackBerry users–one that I’ve never tackled in this blog–I decided to make an exception. RIM recently posted a BlackBerry support document that explains how to recover from the dreaded “BlackBerry 507” software-loading error, a.k.a., a “bricked” BlackBerry or a device that’s locked in a reboot cycle. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe If you’ve ever attempted to install a leaked beta BlackBerry OS or upgrade to a new official OS released by your wireless carrier, you may have encountered this particular error, which occurs when something goes wrong during the new-OS-install process—you accidently unplug your device while updating; your PC runs out of power during the upgrade; or BlackBerry Desktop Manager, which is used to update BlackBerry software, flakes out on you with no obvious cause. Apparently RIM released the tutorial along with a new feature in the BlackBerry 6 mobile OS that directs you to the corresponding Web page, BlackBerry.com/507, if you somehow trigger a BlackBerry 507 software error or otherwise “brick” your BlackBerry. It’s a great idea and probably one RIM should have thought of earlier. But at least it’s available today. I won’t get into specifics; RIM has already done so in its post. But this is one RIM support doc I definitely suggest you bookmark—you’ll be glad you did should you ever find yourself with a bricked ‘Berry. Pop on over to RIM’s “How to Reload BlackBerry Device Software” page, which includes instructions for both PC- and Mac-users, for more details. RIM seems to have posted a new video series on upgrading/reloading/downgrading to a new BlackBerry OS, as well, which could also come in handy. AS via BerryReview Al Sacco covers Mobile and Wireless for CIO.com. Follow Al on Twitter @ASacco. Follow everything from CIO.com on Twitter @CIOonline. Email Al at ASacco@CIO.com. Related content brandpost Four Leadership Motions make leading transformative work easier The Four Leadership Motions can be extremely beneficial —they don’t just drive results among software developers, they help people make extraordinary progress wherever they lead. By Jason Fraser, Director, Product Management & Design, VMware Tanzu Labs, Public Sector Sep 21, 2023 5 mins IT Leadership feature The year’s top 10 enterprise AI trends — so far In 2022, the big AI story was the technology emerging from research labs and proofs-of-concept, to it being deployed throughout enterprises to get business value. This year started out about the same, with slightly better ML algorithms and improved d By Maria Korolov Sep 21, 2023 16 mins Machine Learning Artificial Intelligence opinion 6 deadly sins of enterprise architecture EA is a complex endeavor made all the more challenging by the mistakes we enterprise architects can’t help but keep making — all in an honest effort to keep the enterprise humming. By Peter Wayner Sep 21, 2023 9 mins Enterprise Architecture IT Strategy Software Development opinion CIOs worry about Gen AI – for all the right reasons Generative AI is poised to be the most consequential information technology of the decade. Plenty of promise. But expect novel new challenges to your enterprise data platform. By Mike Feibus Sep 20, 2023 7 mins CIO Generative AI Artificial Intelligence Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe